Jobs at mTuitive
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mTuitive is the leading synoptic reporting company in healthcare. Physicians use our products every day to document
pathology diagnoses and surgical procedures, and to track quality in the laboratory. We are shaking up the traditional
documentation process and rewarding physicians with intelligent reminders, calculations, and unprecedented ease of
use - helping them provide better care and maximize reimbursement.
You will create innovative software products for physicians and other medical professionals. Ideally, you have experience
shipping web-based products and are as comfortable coding javascript applications as you are querying a database.
You like to work with end users closely to understand their needs, and can support the products you build. You have
strong writing skills, so we can trust you to write documentation, email customers, and clearly communicate with
other members of the team.
Ideally already up to speed on:
- ASP.NET MVC
- SQL Server
- HTML/CSS
- Javascript application development
- iOS, Android, or HTML5 Mobile development
- Web Services (JSON or XML)
* We are more interested in the experience and skills below than any particular technology. We want someone who likes
to learn new technologies anyway. Consideration is also given to younger applicants who may make up for work experience
with open source projects, school projects, hackathon submissions, etc. *
Experience:
- Shipping real web-based (or mobile/cloud-backed) products in short, rapid iterations to end users
- Operational ownership of products after shipping (systems admin, customer support, etc.)
- Worked closely with subject matter experts in challenging domains - medicine/healthcare is a plus
Essential Skills:
- Excellent writer
- Full-stack developer who is equally comfortable with front-end or back-end coding
- Pragmatic and user-centered approach to building software - no "architecture astronauts"
- Knows multiple programming languages and is comfortable switching
- Knows multiple frameworks/APIs (.NET, Cocoa, Rails, React, etc) and is comfortable switching
Bonus:
- Integration experience with HL7, FHIR, or CDA
- Medical experience or knowledge
- Open source contributions
- UI Design skills
- Skills and accomplishments outside of software (eg: craftsmanship, sports, work in other industries, public service,
etc.)
If you have them, we'd love to see in advance:
- writing samples (blog, docs, New Yorker cartoon captions, whatever you have)
- links to sites/apps you have built
- open source projects
Creative applications are welcomed.
Please contact us at
jobs@mtuitive.com
Reports to: VP Sales
Location: Centerville, MA
Territory: U.S. and Canada
Position Summary: Contribute to the success of mTuitive by responding to inquiries and executing outbound calls
to targeted prospects and those who have requested assistance by phone, fax or e-mail, and qualify them to create
sales appointments and opportunities for our salespeople.
Product Description: mTuitive develops software and hardware solutions or pathology, surgery and oncology departments.
The College of American Pathologists partnered with mTuitive to create CAP eFRM™ to solve issues of maintaining ongoing
complying with the CAP Cancer Protocols - for any pathology system. Our product line extends to Quality Management
in the lab and Automation of slide and specimen handling.
Position Responsibilities:
- Responsible for executing calling campaigns and making requested number of daily outbound calls as well as processing
leads received through the mTuitive web site, sales hotline, conferences or other sources as requested by management.
This includes responding to the leads according to parameters established by mTuitive, and within the established
timeframe. As part of that process, proactively make recommendations to management on how to improve the process
for our appointment setting and sales efforts.
- Set appointments and obtain all relevant information about the institution and attendees (conferences). Communicate
with the appropriate Salespeople using established processes. Enter all information and follow-up details into
Salesforce.com. Probe beyond the surface level, if possible, to get details about the potential customer’s motivations
and business problems, while responding to their requests for verbal and printed information. The absolute goal
is to schedule an appointment for further conversation.
- Accurately and efficiently enter information into Salesforce.com in compliance with all established guidelines.
Inputting sales conversation details and contact information updates must be accomplished while maintaining maximum
availability to making outbound calls and having conversations with prospective buyers.
- Work with the VP Sales to successfully complete training activities designed to seek and gain knowledge of mTuitive,
their services, applications, the medical industry, sales skills, and the infrastructure and sales process of mTuitive.
This acquired knowledge is to be integrated and consistently demonstrated in the daily execution of assigned tasks.
- Aggressively seek methods for organizing and accessing reference materials in order to provide customers and sales
with accurate information in a prompt and efficient manner.
- Aggressively manage competing responsibilities to maximize time available to making calls.
- Perform mid to upper-level outbound call campaigns designed to qualify sales opportunities, assist in collection
of materials, and support sales.
- Provide feedback to management concerning information gleaned from potential customers about campaigns including
reactions to content, confusion about the offering, and trends observed such as buying patterns. Also, provide
feedback about the BDR position, processes and any possible improvements for performance.
- Other duties may be assigned.
Position Qualifications: To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: Prior experience in a sales-related position; or a Bachelor's Degree (B. A.); or
equivalent combination of education and experience.
OTHER SKILLS AND ABILITIES: Working knowledge of email, sales force automation systems, word processor and spreadsheet
programs (i.e. Excel, Word and PowerPoint). Effective interpersonal and communication (oral and written) skills required.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use all motor
skills along with listening and speaking skills. Specific vision abilities required by this job include close vision.
LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals,
technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability
to effectively present information and respond to questions from groups of managers, clients, customers, and the
general public.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations
where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral,
diagram, or schedule form.
Please contact us at today
jobs@mtuitive.com
mTuitive, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without
regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements,
mTuitive, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every
location in which the company has facilities. This policy applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation
and training.
mTuitive, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual
orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Improper interference with the ability of mTuitive, Inc.’s employees to perform their job duties may result in discipline
up to and including discharge.
